Privacy Policy

Last Updated: July 2026

Vapeple Limited ("Vapeple", "we", "our", or "us") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal data when you visit our website, place an order, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information

When you place an order or contact us, we may collect:

• Full name

• Billing address

• Shipping address

• Email address

• Phone number

• Payment information (processed securely through third-party payment providers)

• Order history

Technical Information

When you browse our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Operating system

• Language preferences

• Website usage information

• Cookies and similar technologies

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders.

• Deliver products and provide shipping updates.

• Respond to customer service inquiries.

• Process payments securely.

• Improve our website and customer experience.

• Prevent fraud and unauthorized transactions.

• Comply with legal obligations.

• Send promotional emails (only where permitted or with your consent).

3. Payment Information

Payments are processed securely through trusted third-party payment providers, including:

• PayPal

• Google Pay (where supported)

Vapeple does not store your complete payment card details on our servers.

4. Cookies

Our website uses cookies and similar technologies to improve functionality, analyze website traffic, remember your preferences, and provide a better shopping experience.

Cookies may include:

• Essential cookies

• Performance cookies

• Analytics cookies

• Functional cookies

Where required by law, you will have the option to manage your cookie preferences through our cookie banner.

5. Sharing Your Information

We do not sell your personal information.

We may share your information only when necessary with trusted third parties, including:

• Payment service providers

• Shipping carriers

• Logistics partners

• Website hosting providers

• IT service providers

• Legal authorities where required by law

These third parties are only permitted to process your information for the purposes necessary to provide their services.

6. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill your orders.

• Provide customer support.

• Comply with tax, accounting, and legal obligations.

• Resolve disputes and enforce our agreements.

When personal information is no longer required, it will be securely deleted or anonymized.

7. GDPR Rights

If you are located within the European Economic Area (EEA), you may have the following rights under applicable data protection laws:

• The right to access your personal data.

• The right to correct inaccurate information.

• The right to request deletion of your personal data.

• The right to restrict processing.

• The right to object to certain processing activities.

• The right to data portability.

• The right to withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details provided below.

8. Data Security

We implement appropriate technical and organizational measures to help protect your personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those external websites.

We encourage you to review their respective privacy policies before providing any personal information.

10. Children's Privacy

Our website is intended only for individuals who are at least 18 years of age.

We do not knowingly collect personal information from anyone under the age of 18.

If we become aware that personal information has been collected from a minor, we will take appropriate steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.

Any updates will be published on this page together with the revised "Last Updated" date.

12. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Vapeple Limited

Email: support@vapeple.com

We aim to respond to privacy-related requests within a reasonable period and in accordance with applicable data protection laws.